They lost me when they let scalpers buy up all the PS5s in my area. That money went to a gaming PC when those components became available. I was fighting to give them my money and they didn’t give a damn.
Hard pass, Sony. Should’ve treated your actual customers better.
I was saving up to buy PS5 for a long time too. But, when I couldn’t buy one, I just bought PS4 for half price and then, since Sony releases it’s games on PC anyway, I am not going to buy PS5. I have no need for that.
Yeah, so Valve had 3 years to prepare while Sony basically launched at the same time as the shortage began. I’m not sure what the point is supposed to be; I think even the harshest Sony critics agree that there’s not a whole lot Sony could’ve done differently given the circumstances. I mean, what do you think Sony could’ve done differently?
Sony could have required retailers to do things like limit items per customer or not sell it at all. Sony could have made an actual attempt to sell directly to consumers. They supposedly had a program for that and even that didn’t let me buy a console from them. All they had to do was limit 1 to people who had existing PSN accounts for X amount of time and they weren’t even willing to do that. I’ve had my one and only PSN account since the early PS3 days and had every console up to the PS5, including the handhelds and many accessories. Paying fans like me should have been their top priority to sell to since they sell consoles at a loss and hope to make up the difference in games and accessories we buy for said console.
They had plenty of power to prevent or reduce it from happening and they didn’t do a damn thing. Hell yeah I’m swearing off the PS5 for that experience. Fuck them.
Plus, this PC building experience was legitimately fun and PC gaming is a much better way to go in many ways. Sony did me a favor realizing this and people like me won’t be coming back for the PS6 either.
Sony absolutely did sell consoles directly to consumers. That’s how I got mine lol.
Sony has absolutely no interest in enabling scalpers. They gain nothing, and in fact lose out on revenue because of it themselves. The PS5 initially sold at a loss, with the assumption that buying games, accessories, and subscriptions will turn the whole ecosystem profitable for Sony. Scalpers arent buying subscriptions. They probably aren’t buying games because the digital market makes the supply close to infinite. They probably aren’t buying accessories because the supply was similarly not restricted. So the only thing scalpers are doing is giving Sony a loss, delay the consumer’s ability to buy anything that’s profitable from Sony, then taking more cash out of the hands of consumers that, arguably, might have been used to buy more games/subscriptions/accessories. Sony has absolutely nothing to gain and quite a bit to lose from scalping.
Scalping affects all kinds of industries. It’s only even possible when demand exceeds supply at a given price point. I have no reason whatsoever to believe Sony was purposefully restricting supply (it was in their best interests to produce as many units as possible).
Any further action restricting scalpers would be the responsibility of retailers. Sony can’t just force Target or Wal-Mart to incur additional expenses to start tracking who is buying PS5’s and restricting those. Even when retailers do it, it’s usually a joke to work around. Heck, the minimum-wage employees tasked with enforcing such rules might be the ones doing some scalping to try to supplement their income.
The only way to eliminate scalping is to make it unprofitable. One way of doing that is… Just don’t buy from scalpers. But consumers cannot organize and behave rationally like thaf- the free market is often a downward spiral of bad decisions, and a lot of casual consumers just don’t care about spending a couple hundred dollars more.
The other way is to raise prices. If Sony and Wal-Mart are selling something for $500 and a scalper can flip it on eBay for $900, getting $400… That means that consumers are willing to pay $900 for that item. Perhaps it should have originally sold at retail for closer to $900? But then the narrative would be that Sony was overcharging- that the PS5 was a luxury item for rich people only. Even if it sold out, the stigma would stick for the whole generation (like the PS3).
Sony made a product everyone really wanted and charged less than they could, and you want to blame Sony for actions of all the people between you and them?
You said the experience of building a PC was great (it can be- I’ve built several myself), but aren’t you forgetting about all the shortages, supply machines issues, and scalping that happen within that industry as well? I never saw pictures of cryptofarms with tens or hundreds of PS5’s hooked up. NVIDIA, Intel, and AMD have all received criticism for not doing enough to prevent scalping for various product launches over the past few years- are you bringing the same energy to them?
Nintendo arguably has restricted supply artificially with things like Amibo and there were allegations they did so with the Wii as well. Are you boycotting them?
It’s perfectly fine to just… Not want a PS5. PC’s are good too, and a lot of people have both.
I thought way evga used to handle sales of GPU with people being sent a message when they were next on queue was a great way of handling shortages so people didn’t have to try and go stand in line for hours or try to check out before bots online. Same with how steam handled the sale of their steam deck letting people know when they were next in line.
They lost me when they let scalpers buy up all the PS5s in my area. That money went to a gaming PC when those components became available. I was fighting to give them my money and they didn’t give a damn.
Hard pass, Sony. Should’ve treated your actual customers better.
I was saving up to buy PS5 for a long time too. But, when I couldn’t buy one, I just bought PS4 for half price and then, since Sony releases it’s games on PC anyway, I am not going to buy PS5. I have no need for that.
Those scalpers weren’t buying from Sony.
You walked away from ps5s forever because a multinational corporation didn’t cater to you personally?
You make it sound like Sony couldn’t do anything about it, that it’s just a normal thing we should expect now.
Funny that Valve managed to release the steamdeck without this problem.
Sony just didn’t care
The PS5 came out at the start of a chip shortage. The Steamdeck came out as the shortage was resolving. That’s hardly an accurate comparison.
The shortage only started to lessen in 2023, while the steamdeck released in 2022.
Also Valve delayed the release of the steamdeck due to the shortages.
Yeah, so Valve had 3 years to prepare while Sony basically launched at the same time as the shortage began. I’m not sure what the point is supposed to be; I think even the harshest Sony critics agree that there’s not a whole lot Sony could’ve done differently given the circumstances. I mean, what do you think Sony could’ve done differently?
Waiting list system the same Valve did? Registrations with 1 unit per person? Idk literally anything other than ignoring the problem?
Sony literally did those things. I can’t believe you’re making me stick up for Sony of all people lmao
https://old.reddit.com/r/GetMeAPS5/comments/kbbepk/the_ps_direct_queue_explained/
Hmm yes that sounds like a flawless system that is totally fair and equal to what Valve did…
Sony offloaded the job to a 3rd party and that was that, didn’t care about it after that
Sony could have required retailers to do things like limit items per customer or not sell it at all. Sony could have made an actual attempt to sell directly to consumers. They supposedly had a program for that and even that didn’t let me buy a console from them. All they had to do was limit 1 to people who had existing PSN accounts for X amount of time and they weren’t even willing to do that. I’ve had my one and only PSN account since the early PS3 days and had every console up to the PS5, including the handhelds and many accessories. Paying fans like me should have been their top priority to sell to since they sell consoles at a loss and hope to make up the difference in games and accessories we buy for said console.
They had plenty of power to prevent or reduce it from happening and they didn’t do a damn thing. Hell yeah I’m swearing off the PS5 for that experience. Fuck them.
Plus, this PC building experience was legitimately fun and PC gaming is a much better way to go in many ways. Sony did me a favor realizing this and people like me won’t be coming back for the PS6 either.
Welcome to the dark side, we have cookies.
Sony absolutely did sell consoles directly to consumers. That’s how I got mine lol.
Sony has absolutely no interest in enabling scalpers. They gain nothing, and in fact lose out on revenue because of it themselves. The PS5 initially sold at a loss, with the assumption that buying games, accessories, and subscriptions will turn the whole ecosystem profitable for Sony. Scalpers arent buying subscriptions. They probably aren’t buying games because the digital market makes the supply close to infinite. They probably aren’t buying accessories because the supply was similarly not restricted. So the only thing scalpers are doing is giving Sony a loss, delay the consumer’s ability to buy anything that’s profitable from Sony, then taking more cash out of the hands of consumers that, arguably, might have been used to buy more games/subscriptions/accessories. Sony has absolutely nothing to gain and quite a bit to lose from scalping.
Scalping affects all kinds of industries. It’s only even possible when demand exceeds supply at a given price point. I have no reason whatsoever to believe Sony was purposefully restricting supply (it was in their best interests to produce as many units as possible).
Any further action restricting scalpers would be the responsibility of retailers. Sony can’t just force Target or Wal-Mart to incur additional expenses to start tracking who is buying PS5’s and restricting those. Even when retailers do it, it’s usually a joke to work around. Heck, the minimum-wage employees tasked with enforcing such rules might be the ones doing some scalping to try to supplement their income.
The only way to eliminate scalping is to make it unprofitable. One way of doing that is… Just don’t buy from scalpers. But consumers cannot organize and behave rationally like thaf- the free market is often a downward spiral of bad decisions, and a lot of casual consumers just don’t care about spending a couple hundred dollars more.
The other way is to raise prices. If Sony and Wal-Mart are selling something for $500 and a scalper can flip it on eBay for $900, getting $400… That means that consumers are willing to pay $900 for that item. Perhaps it should have originally sold at retail for closer to $900? But then the narrative would be that Sony was overcharging- that the PS5 was a luxury item for rich people only. Even if it sold out, the stigma would stick for the whole generation (like the PS3).
Sony made a product everyone really wanted and charged less than they could, and you want to blame Sony for actions of all the people between you and them?
You said the experience of building a PC was great (it can be- I’ve built several myself), but aren’t you forgetting about all the shortages, supply machines issues, and scalping that happen within that industry as well? I never saw pictures of cryptofarms with tens or hundreds of PS5’s hooked up. NVIDIA, Intel, and AMD have all received criticism for not doing enough to prevent scalping for various product launches over the past few years- are you bringing the same energy to them?
Nintendo arguably has restricted supply artificially with things like Amibo and there were allegations they did so with the Wii as well. Are you boycotting them?
It’s perfectly fine to just… Not want a PS5. PC’s are good too, and a lot of people have both.
I thought way evga used to handle sales of GPU with people being sent a message when they were next on queue was a great way of handling shortages so people didn’t have to try and go stand in line for hours or try to check out before bots online. Same with how steam handled the sale of their steam deck letting people know when they were next in line.