Who cares what OS the AWS machines are running? I can’t touch it, it’s completely inaccessible for me and other clients. I can only touch the services which AWS provides. I wouldn’t know the difference if it was running windows, since the OS is completely transparent, basically a hidden implementation detail.
You keep making the assumption that AWS == EC2, meanwhile it is just one of many services AWS provides.
Abstracting away is costly. You can target only the lowest common denominator. The abstractions are going to leak. It’s like the criticism of ORMs, only worse since SQL is at least standardized.
Too bad that Purism’s stated values are the opposite of their real business practices.
Rules for thee but not for me
It’s normal that there are different rules for authors and bug reporters.
It’s like you’re complaining that there are different rules for guests and the owner of a house.
Programs shouldn’t get confused since RAM/swap is transparent for them.
RabbitMQ is more expensive on AWS than e.g. SNS/SQS. It’s not a coincidence, you’re trading lock-in for a cheaper price.
The increased complexity comes from the fact you will need some components which exist in either managed, but vendor lock-in form, or you need to spin them up / managed yourself.
Being cloud-agnostic also means additional cost/complexity.
Sometimes the only way to win the game is by not playing it.
I used GNOME for close to 20 years, but finally dropped it with the release 40. I’ve had enough of them breaking features.
By that time KDE finally stabilized and it does everything I want, my way.
Why not, sounds nice. But I think it will remain a niche thing. Open source qualities are IMHO not that critically important for art, and I believe neither artists, nor art consumers care that much.
And properly and concisely describing a bug or glitch is usually the key to getting it resolved quickly.
Often the most difficult part of solving it is being able to reproduce it / find the exact situation in which the problem occurs.
The biggest issue was the phone - Librem 5 - many customers waited 4 (or 5?) years and what they got was underwhelming. Purism originally provided “refund anytime” policy, but once customers started using that they lied they didn’t promise that (disproven with wayback machine). The only reliable way to get the money back is to sue them in small court. They also had some other shady stuff.
Everything was simple and straightforward except for updating an app after new release before the distro maintainers updated it in repos (which often took months).