It’s the difference between a theme park and a casino. Both are legitimate forms of entertainment for many people, and both do need income to maintain their operations.
One of them charges for entry and then you enjoy the park, only paying for additional but ultimately optional things like merchandise or food. The fun ends when you decide to leave or the park closes.
The other is designed so you have to spend small amounts consistently, and it is designed in incredibly manipulative fashion, literally employing tactics that trigger addictive responses. The fun ends when you run out of money to spend, therefore compelling you to keep spending.
The people designing the theme park are designing something entertaining, the people designing the casino are perfecting a skinner box.
One is more deserving of income than the other.
What they’ve done in the past has earned them trust, but it is irrelevant to what they intend to do in the future. Bitwarden is growing company, not the scrappy little open source app they once were.
In 2022, a private equity firm injected 100m into Bitwarden. From that point forward, users are rightfully going to scrutinize any action they take because it’s 2024 and the tech space is a hellscape of enshitification and acquisitions, thanks in part to VC money. We’ve seen this story play out too many times to assume there’s nothing to worry about.
So yes, people are going to be suspicious. That’s not irrational.