Zoom’s updated policy states that all rights to Service Generated Data are retained solely by Zoom. This extends to Zoom’s rights to modify, distribute, process, share, maintain, and store such data “for any purpose, to the extent and in the manner permitted under applicable law.”, including AI and Machine Learning.

  • Marxism-Fennekinism@lemmy.ml
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    1 year ago

    Remember: the corporate meetings and university lectures are the tip of the iceberg of the kind of data Zoom has on people.

    Zoom is used by teenage couples to call each other and hang out, which might turn into discussing sexual themes as teenagers dating often do.

    Zoom is used by general-care doctors when their patients describe the rash on their anus.

    Zoom is used by psychiatrists and therapists talking to their patients during some of the most vulnerable and precarious times of their lives.

    Zoom is used by lawyers talking to their clients in all kind of cases, criminal, civil, divorce/family, inheritance, etc.

    Zoom was used by actual fucking courts to hold actual fucking criminal trials. Like bruh the fucking US judiciary department couldn’t have self-hosted one of the many open source and E2EE solutions?

    The fact that they can do this with no oversight or regulatory bodies intervening is utterly ridiculous. Zoom has probably some of the most sensitive data of people’s lives. It is not a social media platform where people know that they shouldn’t put too sensitive information on, it was literally intended and marketed for people to use for sensitive communications. They shouldn’t even be keeping any amount of data after the call ends, IMO, but using it to train an AI (to presumably sell later) is utterly morally bankrupt, and so are the regulatory agencies and lawmakers who could have intervened. Fuck you Zoom, fuck you FCC/FTC/whoever handles data privacy in the US. You want to ban TikTok because of its “national security implications” but don’t bat an eye when it’s a US company doing something far worse huh? Not implying I like TikTok, but TikTok doesn’t have access to live court trials or doctor-patient discussions.

    Yes, we shouldn’t have used Zoom in the first place. But that ship has sailed and most people were forced to use it against their will if their company/university/doctor/lawyer/judge decides to use it, and/or they did not realize the terrible data security/privacy implications of using it. It’s entirely unhelpful to victim blame and go “well you shouldn’t have used Zoom then! Sucks for you” as I see so many people in the FLOSS/privacy community doing. Additionally, that also does not address the actual societal/legislative issues of them being allowed to keep that information and use it for profit.

    • TWeaK@lemm.ee
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      1 year ago

      Zoom was used by actual fucking courts to hold actual fucking criminal trials. Like bruh the fucking US judiciary department couldn’t have self-hosted one of the many open source and E2EE solutions?

      It should be said that many business customers do use a self-hosted version of Zoom. I couldn’t say for sure if every court did, but major government bodies definitely used something more than the free package, which come with different T&Cs.

      Additionally, that also does not address the actual societal/legislative issues of them being allowed to keep that information and use it for profit.

      This is the big issue in online user data. In no other instance in life can someone take something without offering anything in return. Yes, websites are usually free, but Microsoft collect your data from the software you already pay them for. Just like you can’t build and sell a car without paying for the nuts and bolts, there needs to be clear legal infrastructure to prevent data businesses from getting away with taking everyone’s data for free and using it to develop products for pure profit.

  • RagnarokOnline@reddthat.com
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    1 year ago

    The real trouble here is got vague the term “user generated content” is.

    Does that include recordings of meetings? Does that include files or messages over chat during calls? Does it include names of those attending calls?

    With it being so vague, you have to assume the worst possible case, which sucks for anyone who uses Zoom.

    • Rai@lemmy.dbzer0.com
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      1 year ago

      Unrelated, you’re my favourite game ever and I love you and miss you and I’d pay so much for a pre-re server without a cash shop at maybe 2-5k total players.

      • RagnarokOnline@reddthat.com
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        1 year ago

        I love you too and each winter I make a habit of hopping on a p-server and enveloping myself in nostalgia. I’m still waiting for an RO Lemmy community.

        Let me know if you ever start playing again and I’ll be your buddy.

          • RagnarokOnline@reddthat.com
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            1 year ago

            I did! I played it for 3-4 years around the mid-to-early 2000s.

            So many great memories of LoE and going on MVP hunts with my monk. Not to mention the super fun holiday events. I still haven’t had a game hit the same spot as Ragnarok during Christmas 2004.

              • RagnarokOnline@reddthat.com
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                1 year ago

                I WAS ON CHAOS TOOOOO! Were you in any particular alliance (or guild or clan or whatever they called it)? I was only in a small one called “Phenix Rising”. But it didn’t last super long.

                • Rai@lemmy.dbzer0.com
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                  1 year ago

                  I was a guileless roamer Wizard on Chaos, because it felt soooo big! I didn’t get deep in guilds and community until moving over to little Sakray.

                  Sakray was my high school life. I made friends I still love today. It honestly probably saved my life. I wouldn’t be where I am, wouldn’t be married to the person I’m with, and might not even be alive if not for Ragnarok and the connections I made there.

                  I’m getting an RO tattoo shortly. I haven’t decided exactly what, yet. I don’t want a pantless fox girl on my flesh or I’d get Moonlight, easily. Possibly Eddga? Maybe Bapho, I love the way it is stylized. Maybe a Sting, because I spent more time SD’ing Stings than probably any other grinding spot in the game… aside from Elder Willows, I suppose.

                  Maybe just a tiny image of a card on the floor.

    • Jarmer@slrpnk.net
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      1 year ago

      yeah I think it means … ALL OF IT.

      also double sucks because a lot of people have no choice but to use zoom. jobs require it.

      • gelberhut@lemdro.id
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        1 year ago

        If you have to use it for work, it is not your issue, but your employer’s.

        Still, I will be surprised if zoom will apply this rule to corporate customers.

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            1 year ago

            Good point: n this case it is 50/50, I would say. Interview is unlikely, your private discussion. Not sure to what degree interview discussion “belongs” to the interviewing company.

            Moreover, if you think that company uses wrong tools, you can simply reject interview.

              • gelberhut@lemdro.id
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                1 year ago

                I think zoom do not want to own everything, it simply wants to be able to use this data to improve their services and stay relevant. Ms teams had a lot of ml bases features already.

                But how is this related to the contents of my comment?

  • ForestOrca@kbin.social
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    1 year ago

    During the early part of 2020 I moved my classes onto Zoom. Because of this change, I’ll be moving my video conferencing elsewhere. What’s with companies destroying themselves while attempting to maximize profits. Just another reddifugee on kbin.social. SMH.

    FOSS Zoom Alternatives -

    https://itsfoss.com/open-source-video-conferencing-tools/

    https://www.makeuseof.com/open-source-video-conferencing-software/

    https://fosspost.org/zoom-alternatives/

      • Rai@lemmy.dbzer0.com
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        1 year ago

        The term “enshittification” is as common on Lemmy as “play stupid games…” is on Reddit.

        It’s a much less stupid word/phrase, though, so that’s fine with me.

    • CheshireSnake@iusearchlinux.fyi
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      1 year ago

      I should just tell our CEO then that I refuse to use Zoom and fail to show to any and all meetings as well as tasks which require Zoom? That’s it then. Privacy is saved.

      • Schlemmy@lemmy.ml
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        1 year ago

        Well, if you’re in the EU you could tell your DPO and they should take action to prevent your company from using Zoom from now on.

        • CheshireSnake@iusearchlinux.fyi
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          1 year ago

          I’m in Asia. Idk how our company is going to handle this (or if they care) but we do have a meeting this week so I may mention it again (if I get a chance to).

          • PersnickityPenguin@lemm.ee
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            1 year ago

            Tell your IT guys that zoom permanently records all meetings and they will use it for financial gain in the future, potentially including corporate blackmail. Ask the people in charge if price is worth continued business with using the software.

            • CheshireSnake@iusearchlinux.fyi
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              1 year ago

              I’m not saying you’re wrong, but I probably won’t add the blackmail stuff. I’m still thinking how to go about it, tbh. Last time I brought it up was when they were thinking of switching due to cost and I mentioned the privacy issues. I think Zoom recording meetings would at least give them pause (I hope), but I still need to make it as believable as possible and give an alternative that’s already widely used (for customers and clients).